Once your order ships, we'll email you a tracking number. You can also log in to My Account or use the link in your confirmation email to see real-time updates. If you don't see tracking within 2 business days, reach out to us.

Orders fly out fast! Contact us ASAP via our Customer Service page. If your order hasn't been packed yet, we'll do our best to update or cancel it for you.

We can't always guarantee combination due to our zippy fulfillment speed, but if both orders are unfulfilled when you reach out, we'll absolutely try. Give us a shout right away!

Most orders ship within 1–2 business days. Transit typically takes 2–6 business days depending on your location and carrier. You'll get tracking once it's on the move!

Yes! We frequently run free-shipping promos and offer smart-rate options. Any active threshold will be displayed in site banners and at checkout—keep an eye out for deals!

Absolutely! Most items can ship via USPS to PO Boxes and military addresses. Some oversized or restricted items may require a street address—we'll let you know at checkout if that's the case.

Heat can affect chocolate and gummy items. We pack thoughtfully and do our best, but once a package leaves our hands, we can't control carrier conditions or truck temperatures. If your snacks arrive melted, contact us with photos so we can help!

First, check with neighbors and look around your property (carriers sometimes leave packages in safe spots). Wait 24 hours as sometimes scans are premature. If it's still MIA, reach out and we'll investigate with the carrier.

We ALWAYS want you to be happy with your order! However, due to offering discounted overstock and rescue items, returns are limited to help keep our prices as low as possible. If something's wrong with your order (damaged, incorrect items, etc.), contact us within 7 days and we'll make it right.

Refund claims must be submitted to our customer support team. If approved, refunds usually appear within 3–7 business days depending on your bank or payment method.

For safety and health reasons, we cannot accept returns of food products or items marked Final Sale. All other items depend on the circumstances—reach out to us and we'll help!

We accept all major debit and credit cards, plus popular digital wallets. You'll see all available options at checkout!

Tax is calculated automatically based on your shipping address and local tax regulations. You'll see the exact amount before completing your order.

Create an account, earn points on every purchase, and redeem them for discounts and exclusive perks! The more you snack, the more you save. Check your account dashboard to see your points balance anytime.

Yes! 🎂 Add your birthday in your account settings to receive a surprise reward when your special day rolls around. (Where available—check your region's program details!)

Nope! One-time purchases are always welcome. When subscriptions are available, you can opt in and manage them easily in your account. No pressure—snack on your own schedule!

Absolutely! We source all our snacks from reputable brands and authorized distributors. We inspect every item's packaging integrity before it ships to ensure you receive products in excellent condition.

"Best-by" dates indicate peak quality, not safety. Many shelf-stable foods remain perfectly enjoyable well past their best-by date if sealed and stored properly. We clearly list dating info so you can make informed decisions about what works for you!

Yes! We love helping businesses, events, and organizations stock up. Share your desired quantities, timeline, and snack preferences via our Customer Service page. Lead time varies based on current inventory.

We rescue overstock, closeouts, and short-dated inventory that might otherwise go to waste. By giving these perfectly good snacks a home, we reduce food waste while offering you amazing deals. It's a win-win for your wallet and the planet! 🌍

You can checkout as a guest, but creating an account lets you track orders easily, earn Zippy Rewards, save addresses, and access member-only surprises. It only takes a minute!

Use the "Forgot password" link on the login page. Didn't get the reset email? Check your spam folder and confirm you're using the same email address you ordered with. Still stuck? Contact us and we'll sort it out.

Zip over to our Customer Service page for the fastest help. If live chat is available, you'll see it in the bottom corner—give it a wave! 👋